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Est. India Restaurant &
Reservation Policies

Welcome to Est. India’s restaurant policies – Our top priority is to provide you with excellent service during your dining experience. Everyone is welcome to dine with us. However, we request you to kindly read our policies carefully.

Dress Code

We recommend smart casual dress for dinner service and kindly request customers to avoid sportswear, shorts, flip flops and beachwear as these are not permitted in the restaurant.

Reservation Policy

To ensure a smooth dining experience and to avoid any potential disappointment, we kindly request that all restaurant reservations be made online. By doing so, you will have access to the latest availability and can secure a table that suits your preferences. While walk-ins are also welcome, please note that management reserves the right to refuse entry if necessary. In some cases, even if it may seem that tables are unoccupied, we may be waiting for reserved guests to arrive. Making reservations online helps us better manage our seating arrangements and provide the best possible service to all our guests.

A minimum spend of £20 per person is required for all reservations 5.30pm onwards. The minimum spend includes food and beverages but excludes service charge and any additional charges. Any shortfall in meeting the minimum spend will be added to the final bill.

For dinner reservations with seating at 5:30 pm, the table must be returned by 7:00 pm. This time limit ensures that we can accommodate subsequent reservations and provide timely service to all our guests. We kindly request your cooperation in adhering to the allocated time slot.

We respectfully ask that you are ready to be seated at the time of your reservation to ensure the best possible level of service to all of our guests. If you are running late, we kindly ask that you notify us by telephone at your earliest convenience. Your table will be held for 15 minutes after which time it may be allocated to another customer.

* If you need to modify or cancel your reservation, please notify us as soon as possible. Changes to the reservation are subject to availability. In case of cancellations or no-shows without prior notification, a cancellation fee may be charged at the discretion of the restaurant.

Management have the right to withdraw offers without prior notice.

Service Charge

A 12.5% discretionary service charge is added to the bill, which gives our customers the opportunity to express their appreciation for exceptional service provided by our staff. If you have any concerns or wish to adjust the service charge, please inform the management before settling the bill. There is no obligation to give any extra gratuity to our servers. However, if you would like to show your appreciation for their service, you may leave a voluntary tip.

Group Bookings

Group bookings of 10 or more guests may be subject to a separate set menu or pre-order arrangement, which will be communicated during the reservation process along with any specific requirements regarding dietary requirements.

We strive to accommodate any special requests, such as dietary restrictions or celebrations. Please inform us at the time of reservation, and we will do our best to meet your needs.

While we make every effort to accommodate specific table requests, they are subject to availability and cannot be guaranteed.

Allergen Information

We request customers to notify us of any food allergies or intolerances, while placing their orders. We are not always able to accommodate all dietary requests. Therefore, for any specific requirements, we recommend contacting the restaurant before booking. Our full allergen menu can be viewed here

Food and Drink Consumption

It is prohibited to bring in outside food and drink on the premises. We have a full bar and restaurant menu accessible for you to choose from. We reserve the right to refuse service of alcohol if any customer appears intoxicated. Please drink responsibly. For more information, visit www.drinkaware.co.uk.

Personal Belongings

Est. India are unable to accept responsibility for any kind of loss or damage to your personal items during your dining experience with us. Customers must always take the responsibility of their belongings.

Social Media

Our social media policy for restaurant diners promotes a positive and respectful online community. We encourage you to share your experiences and interact with us on social media platforms using the following guidelines:
  • Authenticity
    We value genuine feedback and encourage you to share your honest opinions and experiences with us and others.
  • Respect
    Treat fellow diners, staff, and our establishment with respect in all your online interactions. Avoid personal attacks, offensive language, or discriminatory remarks.
  • Privacy
    Respect the privacy of others by refraining from sharing personal information or images without their consent.
  • Intellectual Property
    Please refrain from posting copyrighted content or intellectual property that does not belong to you. Give credit where it is due.
  • Accuracy
    Ensure that the information you share is accurate and reliable. Double-check facts and be mindful of spreading misinformation.
  • Brand Representation
    If you mention our restaurant in your posts, we appreciate it, but please ensure your content aligns with our values and brand image.
  • Responsiveness

    We aim to engage with our customers on social media promptly. If you have any inquiries or concerns, please reach out to us directly through appropriate channels for a timely response.

    By following these guidelines, we can foster a vibrant and inclusive online community where everyone feels welcome and respected. We appreciate your cooperation and look forward to connecting with you on social media.

    If users post profanities, defamatory, or libellous comments, their comments will be removed from our social media and digital marketing platforms. Additionally, the user may face a ban from further posting on our social media pages or digital marketing platforms. If such comments are found on any review platform, we will report the review to the appropriate authority.

Guest Wi-Fi

Fair Usage Policy for Restaurant Guest Wi-Fi
By accessing and using our guest Wi-Fi network, you agree to the following guidelines:
  • Purpose
    The guest Wi-Fi is intended for casual web browsing, emails, and social media not for streaming, large downloads, and bandwidth-intensive activities.
  • Shared Network
    Ensure fair usage to provide a reliable experience for all guests.
  • Prohibited Activities
    Illegal, malicious, or unethical activities are strictly prohibited.
  • Duration and Device Limit
    We request all diners to limit Wi-Fi usage to a reasonable duration.
  • User Responsibility
    Secure your own device and use it appropriately while connected to our network.
  • Network Monitoring
    We may monitor network traffic to maintain network integrity and security.
  • Policy Violations

    Violating this policy may result in temporary or permanent suspension of Wi-Fi access.

    By logging on, you will receive exclusive offers and promotions. Thank you for your cooperation in creating a positive Wi-Fi experience for all guests.

Restaurant Theft

Est. India have a strict policy regarding theft from the premises. CCTV is in operation 24/7. Should anyone commit theft, prosecution charges will be brought along with a lifetime ban from Est. India.

Governing Law

These terms and conditions shall be governed by and construed in accordance with the laws of the United Kingdom.

By making a reservation at Est. India, you agree to abide by these terms and conditions. We appreciate your understanding and cooperation. Should you have any further questions or concerns, please do not hesitate to contact us.

Est. India reserves the right to refuse service to any guest who violates our policies, engages in disruptive behaviour, or poses a threat to the safety and well-being of our staff and patrons.